More fun with nPower
Blogged by James Preece on 12th September 2007
a.k.a. if only I had a device for recording phone calls
We left nPower ages ago. I would advise you to do the same. I just received a phone call from them that went something like this (my memory isn't perfect you know).
** phone rings, I answer **
Her: Hello can I speak to Mr and Mrs Price please.
Me (charitably ignoring the request to speak to two people): Er.. Do you mean Preece?
Her (sounding iritated): Yeah.
Me: Oh, well, speaking.
Her: I'm just calling because, did you used to be one of our customers?
Me: Er, I don't know, you haven't told me who you are.
Her (really iritated now): I'm calling from nPower, it's normal for nPower to call customers who have left to see how they are getting on? (she said it like a question)
Me: We're getting on fine.
Her: Can I ask why you left nPower?
Me: Because you can't get our name right after countless times of asking, and you gave us loads of agro and... (I decided not to have a go at her inability to conduct telephone conversations) ...just no.
Her: Okay then, thankyou for your time.
Friends don't let friends use nPower.
















